MEET OUR TEAM
Founder & CEO Administrator
Qiana is a healthcare executive with an acumen for networking and has built a solid circle of business contacts from multiple industries. She has a strong nature for coaching, mentoring, and leadership. She has a very vigorous, determined, idealistic yet bubbly personality.
She obtained her BBA in Entrepreneurship & Management from the Bauer College of Business at the University of Houston. She is a graduate of the prestigious Cyvia and Melvyn Wolff Center for Entrepreneurship, the No. 2 Entrepreneurial Programs in the US. She previously worked as a Major Account Executive for Concentra, a division of Select Medical.Read More
Having aspired to be an entrepreneur since the tender age of eight, she was finally able to make that dream a reality in 2010 when she formed Friendly Faces Senior Care. This agency provides private pay in-home caregiver services for seniors; ensuring that seniors can live independent happy lives in the comfort of their own homes and be able to age in place with dignity and grace. Friendly Faces Senior Care has been granted several awards including: Provider of Choice, Employer of Choice and the 2017 Top Home Care for Houston award.
Qiana is also the founder of The Doll Foundation, named after her late grandmother who was affectionately called “Mama Doll.” This foundation provides resources and education to caregivers and seniors in need of assistance. She currently serves on the board of Cap of Houston, The Perfect Connection, Cap of Pearland & the Pearland Chamber of Commerce. In addition, she is involved in several philanthropic endeavor throughout the City of Houston and surrounding areas.
Qiana has a strong spiritual foundation and volunteers many hours every month in the door to door ministry helping others to learn more about the Bible and drawing closer to God. She credits her religious background for keeping her grounded and maintaining a modest mindset.
She is 14 years married to her best friend and in her spare time she enjoys traveling, fine dining, relaxing and is a self-proclaimed “foodie” and “spa connoisseur.”
Director of Business Development
Melodi has been in the medical healthcare industry for over 30 years. She obtained a Bachelor of Arts in Communication and is currently pursuing her master’s degree at Texas Southern University. Upon becoming a certified national coder and instructor for medical billing and coding, she started her freelance business in this industry in 2002.Read More
While out marketing, she realized she had a passion for a career in sales. She now serves as our Director of Business Development. She is also the owner of Signature On file, which specializes in gift baskets and bakery treats for every occasion. Melodi brings years of sales expertise, collaboration, innovation, and integrity.
Denisse Fuentes was born and raised in Houston, TX. She graduated in 2013 with her high school diploma and an Associate in Science from an Early College High School. She graduated in 2013 with her high school diploma and an Associate in Science from an Early College High School. She has been a customer service specialist and a teacher aide for special education. Read More
She uses all her learned life skills to provide others with the best service and care. She is a quick learner, hospitable, positive, and friendly. When not working, she enjoys spending time with her family and friends. Denisse is focused on onboarding the best talent for Friendly Faces.
Ciera Outin graduated from Yes Prep Gulfton as Valedictorian of her class and an AP Scholar with Distinction in 2015. Since her graduation, she has dedicated her life to helping others in her Bible ministry and has proven herself an effective Administrative Assistant, achieving #1 in Customer Service before the end of her first year at Friendly Faces Senior Care.Read More
She manages and facilitates much of the audit process and provides clerical support with diligence and attention to detail. She is known for her genuine smile and warm personality.
Marissa is an experienced bilingual professional from Pearland, Texas with a background in healthcare and hospitality. She obtained her Associate’s degree in Business Administration in 2015. She has worn many hats in her professional career, including being a medical assistant and working with community marketing and human resources. Read More She is passionate about working in the healthcare industry and is dedicated to women’s empowerment. Marissa loves baking and spending quality time with her three kids, husband, and Goldendoodle.
She is passionate about working in the healthcare industry and is dedicated to women’s empowerment. Marissa loves baking and spending quality time with her three kids, husband, and Goldendoodle.
Taylor has been a lifelong resident of the Greater Houston area where she is currently continuing her education and pursuing a degree in Nursing. From an early age, Taylor developed a caring heart and a passion to serve others. During high school, she volunteered at many mental health facilities while maintaining her academics and extracurriculars.Read More
Throughout her college career, she has served across the country, so it is no shock her career path has fallen in line with her serving heart. When Taylor saw the caliber of care provided by the Friendly Faces staff she knew it was where she wanted to be.
PaPa, Client Ambassador
Eugene is originally from New Orleans but grew up and attended school in Houston, Texas. After graduating from Jack Yates high school he enlisted in the US Air Force where he served for 15 years.Read More
While in the service he was trained in electronics. After an honorable discharge from the Air Force he worked for Xerox and IBM and then later started an office cleaning business before retiring. Although now suffering with Dementia, he still has his strong work ethic and presently volunteers at Friendly Faces serving as our client ambassador, engaging in activities, marketing & overall promoting advocacy for senior clients like himself. He is affectionately know as “PaPa.”
Layla James is working with us as a Summer Intern. She is currently a student at Shadow Creek High School. She finished her freshman year with the majority of all A’s while taking dual credit classes towards obtaining an associate degree.Read More
Manager of Operations – North Houston Office
Kristy, a Honduras native, graduated from The University of Texas with a bachelor’s degree in Marketing and Business Administration. She’s been in the customer service and sales industry for over 10 years. Over the course of her career, she has discovered her passion for people and relationship building.Read More
Manager of Operations – Inner Loop Houston Office
Morgan oversees our Innerloop territory that covers the Medical Center, Bellaire, River Oaks, West University Place, Houston Heights, Meyerland, Montrose, and surrounding areas. Morgan started working in the health & fitness industry about eleven years ago. Read More
She has a Bachelor of Arts from the University of Houston in Liberal Studies and is the proud owner of M W Elite Training. She is a certified personal trainer, certified fitness nutrition specialist, and certified nutrition coach. In addition, she is also the owner of A Beautiful Nest, specializing in gift baskets for every occasion. Helping care for her late grandmother who had Alzheimer’s inspired her to want to help other families going through similar situations. She volunteers with the Alzheimer’s Association, Kids Meals Inc, and The Houston Area Women’s Center.