Qiana James

Founder & CEO Administrator

Qiana is a healthcare executive with an acumen for networking and has built a solid circle of business contacts from multiple industries.  She has a strong nature for coaching, mentoring, and leadership.  She has a very vigorous, determined, idealistic yet bubbly personality.

She obtained her BBA in Entrepreneurship & Management from the Bauer College of Business at the University of Houston. She is a graduate of the prestigious Cyvia and Melvyn Wolff Center for Entrepreneurship, the No. 2 Entrepreneurial Programs in the US. She previously worked as a Major Account Executive for Concentra, a division of Select Medical.Read More

Melodi Lambert

Director of Business Development 

Melodi has been in the medical healthcare industry for over 30 years. She obtained a Bachelor of Arts in Communication and is currently pursuing her master’s degree at Texas Southern University. Upon becoming a certified national coder and instructor for medical billing and coding, she started her freelance business in this industry in 2002.Read More

Denisse Fuentes

HR Assistant

Denisse Fuentes was born and raised in Houston, TX. She graduated in 2013 with her high school diploma and an Associate in Science from an Early College High School. She graduated in 2013 with her high school diploma and an Associate in Science from an Early College High School. She has been a customer service specialist and a teacher aide for special education. Read More

Ciera Outin

Internal Auditor

Ciera Outin graduated from Yes Prep Gulfton as Valedictorian of her class and an AP Scholar with Distinction in 2015. Since her graduation, she has dedicated her life to helping others in her Bible ministry and has proven herself an effective Administrative Assistant, achieving #1 in Customer Service before the end of her first year at Friendly Faces Senior Care.Read More

Kristy Johnson 

Manager of Operations – North Houston Office 

Kristy, a Honduras native, graduated from The University of Texas with a bachelor’s degree in Marketing and Business Administration. She’s been in the customer service and sales industry for over 10 years.  Over the course of her career, she has discovered her passion for people and relationship building.Read More

Taylor Real

Field Supervisor

Taylor has been a lifelong resident of the Greater Houston area where she is currently continuing her education and pursuing a degree in Nursing. From an early age, Taylor developed a caring heart and a passion to serve others. During high school, she volunteered at many mental health facilities while maintaining her academics and extracurriculars.Read More

Eugene Everest

PaPa, Client Ambassador

Eugene is originally from New Orleans but grew up and attended school in Houston, Texas.  After graduating from Jack Yates high school he enlisted in the US Air Force where he served for 15 years.Read More

Layla James


Layla James is working with us as a Summer Intern. She is currently a student at Shadow Creek High School. She finished her freshman year with the majority of all A’s while taking dual credit classes towards obtaining an associate degree.Read More